Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, and shipping address when you make a purchase or contact us. We also collect non-personal data through automated means, including IP addresses, browser types, and usage patterns to improve our website performance.

When you browse vitaman.id, our servers log standard technical details such as the pages you visit, the time spent on each page, and the referring domain. This browsing data is aggregated and analyzed in bulk to understand how visitors navigate our men's daily vitamins pages and where we can improve content structure. It is not linked to your identity unless you also complete a purchase or fill out a contact form.

If you subscribe to our newsletter for updates on daily nutrition for men, we store your email address and your subscription preferences. You can unsubscribe at any time using the link in any message we send you, and we will remove your address from our mailing list promptly.

The information we collect is used to process your orders, communicate with you about your account, and provide customer support. We may also use your data to send you updates about our men's daily vitamins, provided you have opted in to receive such communications. We do not sell or rent your personal information to third parties.

Order-related details such as your shipping address and contact phone number are shared only with the courier handling your delivery, and only to the extent needed to complete that delivery. Internal teams at VitaMan access your account data on a need-to-know basis to answer questions, resolve shipping issues, or verify order accuracy.

Aggregated, non-identifiable data may be used in internal reports to help our team understand which sections of the site receive the most attention and how visitors engage with our men's vitamin and mineral blend content. These reports never identify a single person.

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption for sensitive data and restricted access to personal information by our employees. While we strive to protect your data, no method of transmission over the internet is fully secure.

Access to customer accounts and order records is limited to a small number of authorized staff and is reviewed regularly. Passwords are stored in hashed form, never in plain text. Payment details are handled by certified third-party processors, so VitaMan does not retain your full card number on its own servers.

We regularly review our internal procedures to align with current Indonesian data protection standards and common-sense privacy practices. If a situation arises where your information may have been exposed, we will notify affected users and provide clear guidance on any steps you can take.

We may use third-party service providers to assist with payment processing, shipping, and website analytics. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For example, the payment gateway that processes your order receives the transaction details needed to authorize the charge, while the shipping courier receives your delivery address and contact phone. Analytics partners receive aggregated, pseudonymized traffic data to help us understand how visitors find and navigate the site.

Each provider we work with operates under its own privacy policy and is contractually bound to protect the data we share. We encourage you to review the privacy practices of these services when you interact with them during checkout or account creation.

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe in accordance with local regulations.

You may also request a copy of the data associated with your account, ask us to limit how we use it, or withdraw your consent for marketing communications at any time. To protect against unauthorized changes, we may ask you to verify your identity before processing a request that affects your personal records.

If you close your account, we retain order records only as long as needed for accounting and tax compliance, after which the associated personal data is removed or anonymized. Marketing data you submitted separately is deleted on request.